Voice Support

IDeACOM ECSI is open Monday – Friday 8AM – 5PM Mountain Time. Support can be accessed by calling or texting 208-529-9400. When you email support@ideacomecsi.com our system will automatically open a ticket for you.

After Hours Emergency Support
Voice or Text us at 208-529-9400 – For example, a service outage or unplanned downtime is an emergency. Password reset is not. Non-emergency issues or issues with dependence on IT service vendors, etc, will be addressed soon. Non-emergency issues will start a ticket to be worked our next business day.

Our Story

IDeACOM ECSI delivers professional data and telecommunications services to commercial clients in eastern Idaho and western Wyoming. The company has served the region for more than 40 years, and has earned the loyalty of thousands of customers, based upon a simple practice: Do the job right, with the customer’s long-term interests in mind.

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3550 Briar Creek Lane
Ammon, ID 83406

Idaho Falls, ID (208) 529-9400
Jackson, WY (307) 733-4333
Pocatello, ID (208) 232-3800
Fax (208) 529-9950