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What is Phishing? Identifying and Protecting Your Business from Phishing Attacks
For most businesses, email is a convenient and effective communication tool inside and outside of...
Leverage the Power of Text Messaging in Your Business
Texting is one of the most prevalent forms of communication in the country today. According to...
Promote Strong Passwords with Single Sign-On
As today’s businesses embrace the cloud, the number of web apps in their IT environment quickly...
Key Benefits and Features of Cloud-Based Hosted Data Services
One of the biggest challenges business owners face is minimizing overhead. Cloud computing is...
Solving the Issue of Packet Loss
If your business is relying on a hosted PBX service to handle its phone and Unified Communications...
Deliver a Positive Customer Experience with a Contact Center
Every contact you have with a customer allows you the opportunity to increase revenue. How you...
Handling the Threat of Ransomware
"Ransomware" is the term used when cybercriminals make the data on your network inaccessible to...
Section 179 Tax Deduction & What it Could Mean for Your Business
When purchasing equipment for your business that will be in use for more than one year, you must...
Electrical power is a good thing — until it’s not.
As business owners and managers, we like to think we're the power behind our business. We make the...
Kari’s Law and RAY BAUM’S Act Compliance for Your Business
Kari’s LawKari’s Law is named for Kari Hunt who was killed by her estranged husband in a motel...
Are You Prepared? Business Continuity and Disaster Recovery
The first half of 2020 has brought a host of challenges for businesses everywhere. From ever...
Today’s Distributed Workforce
With remote teams of employees becoming much more commonplace, employers are tasked with...
Business Benefits of Video Conferencing
Internet technologies have turned our world into a virtual office in which we can conduct business...
Business Communications And Coronavirus
As government officials and businesses consider recent developments regarding the Corona Virus...
Leverage the Power of Text Messaging in Your Business
Texting is one of the most prevalent forms of communication in the country today. According to...
Guide for Choosing the Right Data Cabling
If your business is new, relocating, or upgrading its network, it's important to make sure you...
Choosing Local Hosted VoIP Makes a Difference
Now that voice and data services can be hosted on the Internet, it seems logical that any telecom...
Deliver a Positive Customer Experience with a Contact Center
Every contact you have with a customer allows you the opportunity to increase revenue. How you...
Protecting Your Smartphone Against Hackers
As the features and conveniences of smartphones have grown, so have the risks of using them. The...
Hosted IP PBX vs. Premise-Based IP PBX — Which is Right for Your Business?
One of the leading challenges businesses face is keeping overhead low. If your business is still...
Section 179 Tax Deduction & What it Could Mean for Your Business
When purchasing equipment for your business that will be in use for more than one year, you must...
Combating Robo Calls – SHAKEN/STIR
Scammers and robocallers often use caller ID spoofing to display a number other than the actual...
Promote Strong Passwords with Single Sign-On
As today’s businesses embrace the cloud, the number of web apps in their IT environment quickly...
Select a Voice and Data Partner with Confidence
Effective voice and data communications are critical to the success of your business, making it...
Key Benefits and Features of Cloud-Based Hosted Data Services
One of the biggest challenges business owners face is minimizing overhead. Cloud computing is...
Save Time and Money with a Software Assurance Plan
Your investment in your business communications system and keeping that system available and up to...
Work Smarter with IoT
By now, you have likely heard the phrase “Internet of things,” or IoT. It has become a hot topic...
Disaster Preparation, Prevention and Recovery
You've worked hard opening and running your business. Losing it to a disaster would be financially...
Electrical power is a good thing — until it’s not.
As business owners and managers, we like to think we're the power behind our business. We make the...
What is Phishing? Identifying and Protecting Your Business from Phishing Attacks
For most businesses, email is a convenient and effective communication tool inside and outside of...
The Importance of Emergency Notification Systems
While we never expect to find ourselves in an emergency situation, a crisis can strike anytime,...
Solving the Issue of Packet Loss
If your business is relying on a hosted PBX service to handle its phone and Unified Communications...
The New Distributed Workforce
With remote teams of employees becoming much more commonplace, employers are tasked with...
That’s Not Your Neighbor Calling: Caller ID Spoofing and How to Protect Yourself
If you have a landline or a cell phone, you have most likely experienced an increase in the number...
SD-WAN: Why You Should Consider Making the Switch
Software-Defined Wide Area Network (SD-WAN) has recently become a hot topic in the IT world....
How to Select the Right Voice and Data Vendor
Regardless of your type of business, your ability to communicate with employees, customers,...
Handling the Threat of Ransomware
"Ransomware" is the term used when hackers make the data on your network inaccessible to you until...
The Dark Side of Mobility: Protecting yourself against mobile phone hacking
As the features and conveniences of mobile phones have grown, so have the risks of using them. The...
Choosing Local Hosted VoIP Makes a Difference
Now that voice and data services can be hosted on the Internet, it seems logical that any telecom...
Wi-Fi options for your IP phone
One of the top reasons for choosing Voice over Internet Protocol (VoIP) for your business...
How to improve cell reception at your business
Whether your employees are using their mobile phones for personal or business communications — or...
Guide for Choosing the Right Data Cabling
If your business is new, relocating, or upgrading its network, it's important to make sure you...
Benefits of Cloud-Based Hosted Data Services
Minimizing overhead is one of today's biggest challenges in running a business. Fortunately, the...
Auto Attendant Best Practices
The possibility of an auto attendant or virtual receptionist eliminating the need to pay an...
Q&A for Purchasing a Business Phone System
In spite of the increased use of email, mobile phones, and text-based communication, most...
Emergency Internet Replacement
Whatever wired Internet Service Provider (ISP) you choose for your business, none can guarantee...
Safe Data Backup and File Sharing
When your business isn’t running, it isn’t making any money. That’s why it’s critical to make sure...
Strong Passwords: Still a Major Element in Security
In the early days of computing, passwords amounted to the use of some personal number, name or...
Dangers of Free Wi-Fi
On first glance, it appears the free Wi-Fi available in hotels, restaurants, coffee shops, and...
VoIP Hacking: How to avoid it & what to do if it happens to your business
Most business owners today have made the smart choice to use VoIP (Voice over Internet Protocol)...
Don’t Get Hit by Ransomware
Like other businesses, you have probably implemented software, a firewall and other security...
Importance of Buying Quality Network Cabling
One of the most critical elements of running a business today is having high-speed Internet...
Does Your Telecom System Meet Kari’s Law?
In December of 2013, Kari Rene Hunt was stabbed to death by her estranged husband in a motel room...
Moving Your Business — Things to Consider
Moving your business to a new location can be based on wanting to give it more visibility, reduce...
Preparing for Disasters
As a business owner, you face many challenges. These can include such things as competition,...
What is PoE and Why is it Important?
Power over Ethernet (PoE) is a standard that makes it possible for Ethernet cables to...
Electrical Power is a Good Thing. Until it’s Not.
As business owners and managers, we like to think we're the power behind our business. We make the...
Why the “Cloud” is Good for Your Business
One of your biggest challenges in running your business is managing the cost of operations and...
Cut Costs and Reduce Risks with SIP Trunking
In previous Insight articles, we've discussed the dramatically improved communications VoIP (Voice...
Hosted IP PBX vs. Premise-Based IP PBX: What’s the Difference?
One of the leading challenges every business faces is keeping overhead low. If your business is...
VoIP Mobility and Remote Employees
Businesses with workers in the field have always had to deal with ways to keep in touch with those...