Privacy Policy for IDeACOM ECSI
Effective Date: [12/31/24]
At IDeACOM ECSI, we value the trust you place in us. Protecting your personal information and maintaining your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your information. It also describes your rights and our compliance with text messaging regulations.
Who We Are
IDeACOM ECSI delivers professional data and telecommunications services to commercial clients in eastern Idaho and western Wyoming. With over 40 years of experience, we have built a reputation for excellence by putting our customers’ long-term interests first.
Information We Collect
We collect information to provide exceptional services and improve your experience. This includes:
- Personal Identifiable Information (PII): Name, email address, phone number, physical mailing address, and fax number.
- Communication Data: Records of communication, including text message opt-ins and preferences.
- Service-Related Information: Data collected to provide or improve our services, such as technical information about your telecommunications systems.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide our full range of telecommunications services and support.
- Customer Communication: To keep you informed about updates, new services, billing, and customer support.
- Improvement and Customization: To analyze your feedback and improve our offerings.
Text Messaging Compliance
We comply fully with regulations governing text messaging. When you opt-in to receive text messages from IDeACOM ECSI, you consent to receiving relevant communications, including but not limited to:
- Appointment reminders.
- Service updates.
- Promotions and announcements tailored to your interests.
Important Note:
- Your text messaging opt-in data and consent are never shared with any third parties.
- You can withdraw consent or opt-out of text messaging at any time by following the opt-out instructions provided in each message or by contacting us directly.
Protecting Your Information
We implement rigorous security measures to protect your personal information from unauthorized access, misuse, or loss. These measures include:
- Data encryption for sensitive information.
- Access controls to restrict unauthorized access.
- Regular audits to ensure compliance with security protocols.
Sharing Information
We do not sell, rent, or share your personal information with third parties, except:
- When required to comply with legal obligations or respond to lawful requests.
- With trusted partners who assist in providing our services, under strict confidentiality agreements.
Your Rights
As a valued customer, you have the following rights:
- Access and Correction: Review and correct your personal information.
- Data Portability: Request a copy of the data we hold about you.
- Withdraw Consent: Opt-out of text messaging or restrict certain uses of your information.
- Deletion: Request deletion of your personal data where applicable.
To exercise any of these rights, please contact us using the information provided below.
Retention of Information
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach us at:
Mail:
3550 Briar Creek Lane, Ammon, ID 83406
Phone:
Idaho Falls, ID: (208) 529-9400
Jackson, WY: (307) 733-4333
Pocatello, ID: (208) 232-3800
Fax:
(208) 529-9950
Updates to This Privacy Policy
IDeACOM ECSI reserves the right to modify this Privacy Policy to reflect changes in our practices, legal requirements, or customer feedback. We encourage you to review this page periodically to stay informed.
Thank you for trusting IDeACOM ECSI with your telecommunications needs.