Personalized Communications for Mobile and Desktop Workers

 
 
 
Make your presence known, set your own rules for handling calls, and communicate seamlessly between desktop and mobile devices
 
 
 

Award-winning Communications

 
Recognized by Frost & Sullivan for leadership in customer value, ViewPoint Mobile is designed to meet the needs of the diverse and dynamic mobile-only enterprise. Read More

“ViewPoint Mobile is an excellent example of how businesses can address the growing demand for seamless connectivity to serve their mobile workers.”

 
 
Michael Brandenburg

Industry Analyst, Frost & Sullivan

ViewPoint Mobile Application

 
 
Mobile technology and workflows are a defining characteristic of how the modern enterprise works. ViewPoint Mobile — included with every Wave IP at no extra charge — provides reliable, secure, real-time communications so you can work on your own devices, or on enterprise mobile devices, whenever and wherever you need to.
 
 

Mobile Is All You Need

Your mobile device is all you need — BYOD to stay connected wherever you work

Use Multiple Devices

Highly secure communications with ability to easily move voice calls and IMs from the desktop to mobile devices

Integrated VoIP Calling

Multi-network capable; seamlessly switch between traditional cell, 3G, LTE and WiFi networks if call quality is diminished, or to reconnect dropped calls

Mobile Management

Centrally deploy, manage and administer all of your organization’s mobile communications

Vertical ViewPoint Mobile

ViewPoint Desktop Client

 
 
Included and at the core of every Vertical Wave IP is the award-winning ViewPoint Desktop unified communications client, offering an expanded feature set with extensive call control, call rules, routing lists, data integration and more to enable highly customized, efficient communications.
 
 

Desktop vs. Mobile Comparison Guide

 
ViewPoint Mobile
ViewPoint Desktop
Single Number Contact
Yes
Yes
Call History & Logs
Yes
Yes
MeetMe Conference Bridge
Yes
Yes
Call Recording
Yes
Yes
Integrated Softphone (VoIP)
Yes
Yes
ACD Routing
Yes
Yes
Visual VoiceMail
Yes
Yes
Software Integration
Yes
Yes
Real-time Presence Management
Yes
Yes
Secure IM
Yes
Yes
Contact Center Agent
Yes
Yes
Call Rules
Yes
Routing Lists
Yes
Call Center Supervisor View
Yes
System Call Reports
Yes
Manage Groups
Yes
Search
Yes
Yes
Multi-Party View
Yes
Coach, Monitor, Join
Yes
Personal Customization
Yes

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