Wave IP / Applications

ViewPoint

Mobile. Desktop. Web. Included for every user.

Winner of the 2015 Frost & Sullivan award for Customer Value in Retail and a 2015 TMC Product of the Year Award, our ViewPoint Mobile app for iOS and Android can mobilize any workforce.

Contact Center

Turn your contact center into a profit center. Enterprise-level contact center functionality. Easy to install, configure and manage.

Interactive Voice Response (IVR)

Pre-built voice applications that automate customer-facing workflows. Automatically create and send your own inbound/outbound surveys, appointment reminders and more, or build customized applications with custom call flows and data integration with the help of our professional services team.

Call Classifier

A virtual “Swiss army knife” for workflows, Call Classifier offers the means to integrate data real time to kick off, inform and drive workflows in your organization.

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Live Image

Based on Acronis’ market-leading technology, Live Image offers comprehensive, on-demand image backups of your Wave IP software and data.

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Campaign Tracker

Campaign Tracker provides extensive visibility into the performance of marketing campaigns for any business. Replace expensive third-party services that track radio, internet and yellow pages marketing campaigns.

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Fax Manager

Long live fax. Wave IP supports IP fax communications, as well as offers an inbound fax server for high volume fax requirements.

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What's next? Cloud Connectivity

Wave IP / Cloud Connected

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