Jan 3, 2020 | IDeACOM Insights Newsletters
Now that voice and data services can be hosted on the Internet, it seems logical that any telecom service available via the Internet should be fine to handle voice communications for your business. Many of these online providers appear to be low cost, with systems...
Dec 2, 2019 | IDeACOM Insights Newsletters
Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line. Big businesses efficiently handle customers by building large, expensive call centers staffed by hundreds of sales and...
Nov 2, 2019 | IDeACOM Insights Newsletters
As the features and conveniences of smartphones have grown, so have the risks of using them. The more you and your employees use your smartphones to check email, make purchases, access bank accounts, download music, etc., the more tempting your phone becomes to...
Oct 1, 2019 | IDeACOM Insights Newsletters
One of the leading challenges businesses face is keeping overhead low. If your business is still using landlines or Public Switch Telephone Network (PSTN), you’re missing the opportunity to not only lower overhead costs but to improve productivity. By using...
Sep 3, 2019 | IDeACOM Insights Newsletters
When purchasing equipment for your business that will be in use for more than one year, you must depreciate the cost a little at a time over several years. Depending on the purchase, it can take years to fully depreciate the cost of business property. Section 179 is a...
Aug 6, 2019 | IDeACOM Insights Newsletters
Scammers and robocallers often use caller ID spoofing to display a number other than the actual number they are calling from, typically making it appear as though a neighbor or someone their target knows is calling. By using caller ID spoofing, scammers increase the...
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