Business insights

Auto Attendant Best Practices

The possibility of an auto attendant or virtual receptionist eliminating the need to pay an employee to handle incoming calls at your business may be an appealing notion. It may be a big money-saving and time-saving tool. What is an opportunity for your business to be...

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Emergency Internet Replacement

Whatever wired Internet Service Provider (ISP) you choose for your business, none can guarantee availability 100% of the time. Every ISP has experienced periods when its service is down. Unfortunately, this interferes with your ability to run many aspects of your...

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Safe Data Backup and File Sharing

When your business isn’t running, it isn’t making any money. That’s why it’s critical to make sure you have processes in place that help maintain business continuity. These processes include secure data backup and safe file sharing. If your only data backup...

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Dangers of Free Wi-Fi

On first glance, it appears the free Wi-Fi available in hotels, restaurants, coffee shops, and even shopping malls is a boon to you and your employees. It gives you all the opportunity to access your network and be more productive from anywhere. Unfortunately, this...

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Don’t Get Hit by Ransomware

Like other businesses, you have probably implemented software, a firewall and other security systems to protect your business data from being hacked and stolen. Theft, however, is not the only threat to business data these days. Now there's ransomware. Ransomware is...

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